Innova Vantage - Alert System

1.0 - Introduction

The Innova Vantage Alert System provides customizable notifications to help monitor wells, drilling activity, anti-collision monitoring, and data exchange. Alerts notify users of key operational events, ensuring timely awareness and supporting better decision-making.

Users can configure alerts through the User Management section in Vantage. Each user can select the type of alerts to receive, choose the notification method, and define the frequency of alerts.

Important: Alerts are only sent for wells that are both active and marked as favourite. Wells that are either inactive or not marked as favourite will not generate alerts.

This guide explains how to configure alerts in Vantage and details available alert types, notification methods, and severity levels.

2.0 - Prerequisites

Before setting up the alerts, users should verify that the well is marked as a favourite and is active. To do this:

  1. Navigate to the Wells List in Vantage.

  2. Locate the well you want to receive alerts for.

  3. Check if a star icon appears next to the well name and if the Status is Active.

  1. If the well is Active but there is no star next to the well name, you can mark it as a favourite by:

    • Clicking the star icon at the top right of the page

    • Select either Rigs or Operators by clicking the field, choosing the desired option from the list and clicking on ‘Apply’ and ‘Submit’. The favourite list will be updated and the page will be refreshed to reflect the selected options.

Note: It is NOT possible to follow an individual well directly. Favourites can only be assigned at the Rig or Operator level.

3. 0 - Setup

Configuring and maintaining alerts requires an Admin user with access to User Management.

Alerts can be assigned in two ways:

  • Users – Assign alerts to a specific user. Only this user will receive the alerts.

  • Roles – Assign alerts to a role. All users associated with the role will automatically receive the alerts.

3.1 - Configuring alerts for a user

  1. Open the main menu.

  1. Navigate to User Management → Users.

  1. Locate the user and click the 4-square icon and select Alerts.

3.2 - Configuring alerts for a role

  1. Open the main menu.

  1. Navigate to User Management → Roles.

  1. Locate the role and click the 4-square icon and select Alerts.

Once in the Alerts section, alerts can be activated and customized according to operational requirements.

3.3 - Alert Types

Innova Vantage supports four alert types:

  • Data Acquisition: Notifications related to collecting and storing WITS data

  • Anti-Collision: Alerts triggered by potential collisions.

  • Well Notifications: Updates on well activity.

  • Drilling Parameters: Alerts for key drilling metrics and thresholds.

3.4 - Notification Methods

Users can choose how to receive alerts:

  • Email Notification – Sends alerts to the registered email address.

  • Push Notification – Sends alerts directly to the Innova Vision app.

For each notification type, users can define the alert frequency by specifying a number and a time unit(minutes, hours or days):

3.5 - Alert Severity Levels

Alerts are categorized by severity to help prioritize responses:

Info: Informational alerts; no immediate action required

Warning: Requires attention but not urgent

Critical: Requires immediate action

Users can also define minimum and maximum thresholds for certain alerts to control conditions under which notifications are sent.

3.6 - Special Considerations for Anti-Collision Alerts

Anti-collision alerts rely on the configuration in the Anti-Collision Dashboard. Ensure that dashboard settings are properly defined to generate relevant alerts.

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