Innova Vantage - Alert System
1.0 - Introduction
The Innova Vantage Alert System provides customizable notifications to help monitor wells, drilling activity, anti-collision monitoring, and data exchange. Alerts notify users of key operational events, ensuring timely awareness and supporting better decision-making.
Users can configure alerts through the User Management section and Account Settings in Vantage. Each user can select the type of alerts to receive and choose the notification method.
Important: Alerts are only sent for wells that are both active and marked as favourite. Wells that are either inactive or not marked as favourite will not generate alerts.
This guide explains how to configure alerts in Vantage and details available alert types, notification methods, and severity levels.
2.0 - Prerequisites
Before setting up the alerts, users should verify that the well is marked as a favourite and is active. To do this:
Navigate to the Wells Dashboard in Vantage.
Locate the well you want to receive alerts for.
Check if a star icon appears next to the well name and if the Status is Active.
If the well is Active but there is no star next to the well name, you can mark it as a favourite by:
1. Clicking the Account Settigns at the top right of the page and selecting Favorites
2. Select either Rigs or Operators by clicking the field, choosing the desired option from the list and clicking on ‘Submit’. The favourite list will be updated and the page will be refreshed to reflect the selected options.
Note: It is NOT possible to follow an individual well directly. Favourites can only be assigned at the Rig or Operator level.
3. 0 - Setup
Configuring and maintaining alerts requires an Admin user with access to User Management.
Alerts can be assigned in three ways:
Users – Assign alerts to a specific user. Only this user will receive the alerts.
Roles – Assign alerts to a role. All users associated with the role will automatically receive the alerts.
Groups - Assign alerts to a group of users that may or may not be Vantage users. All users associated in this group will automatically receive the alerts.
3.1 - Configuring alerts for a user
3.1.1 - Users Page
Open the main menu.
Navigate to User Management → Users.
Locate and select the user and click the Alerts icon at the ribbon menu.
Once in the Alerts section, alerts can be activated and customized according to operational requirements.
Users can copy alerts from another user profile by clicking the ‘Copy from Users’ button located in the ribbon menu. This will open a dialog where the user can select another user from a dropdown list, choose whether to Append or Overwrite the alerts, and then click ‘Copy Selected’ to save the new alert settings.
Append: Copies all alerts from the selected user and adds them to the existing alerts for the current user.
Overwrite: Replaces all existing alerts for the current user with the alerts from the selected user.
3.1.2 - Account Settings
Open Account settings and select ‘Alerts’
Once in the Alerts section, alerts can be activated and customized according to operational requirements.
Note: If the Alerts dialog is opened via the Account Settings menu, the ‘Copy From Users’ option will not be available. To copy alert settings from another user, this must be done through User Management.
3.2 - Configuring alerts for a role
Open the main menu.
Navigate to User Management → Roles.
Locate and select the role and click in the Alerts icon at the ribbon menu.
Once in the Alerts section, alerts can be activated and customized according to operational requirements.
Roles Alerts can be copied from another role by clicking the ‘Copy from Roles’ button located in the ribbon menu. This will open a dialog where the user can select another role from a dropdown list, choose whether to Append or Overwrite the alerts, and then click ‘Copy Selected’ to save the new alert settings.
Append: Copies all alerts from the selected role and adds them to the existing alerts for the current role.
Overwrite: Replaces all existing alerts for the current role with the alerts from the selected role.
3.3 - Configuring alerts for a group
Open the main menu.
Navigate to Groups → Alert Groups.
To create a new group, click on ‘Add Group’ to open the Add Alert group dialog
Fill in the Group Name, Units, Email, Rigs and Operators fields and click on 'Add'
Locate and select the desired group and click in the Alerts icon at the ribbon menu
Once in the Alerts section, alerts can be activated and customized according to operational requirements.
Group Alerts can be copied from another role by clicking the ‘Copy from Groups’ button located in the ribbon menu. This will open a dialog where the user can select another role from a dropdown list, choose whether to Append or Overwrite the alerts, and then click ‘Copy Selected’ to save the new alert settings.
Append: Copies all alerts from the selected group and adds them to the existing alerts for the current group.
Overwrite: Replaces all existing alerts for the current group with the alerts from the selected group.
3.4 - Alert Types
Innova Vantage supports seven alert types:
Data Acquisition: Notifications related to collecting and storing WITS data
Anti-Collision: Alerts triggered by potential collisions.
Well Notifications: Updates on well activity.
Drilling Parameters: Alerts for key drilling metrics and thresholds.
Data Bridge: Alerts for importing third party data activities.
Organization Notifications: Alerts triggered by changes in Organization. This alert type is not tied to a specific well and does not need to have a favourite well linked to it.
BHA Notifications: Alerts triggered by changes in BHA.
The Alerts dialog is separated into 2 grids. The alert types in the top grid and the alert details in the bottom grid. Selecting an alert will allow the user to add, edit or delete it.
3.5 - Adding a New Alert
To add a new alert, click in the alert type you require and click on
icon in the ribbon menu.Select the desired alert from the Alert Type dropdown menu.
Select the Severity from the dropdown menu options. This will set what notification type the user will receive and help prioritize responses.
If ‘Email’ is the notification method selected, user will receive the following notifications:
i. Info: Informational alerts, no immediate action required
ii. Warning: Requires attention but not urgent
iii. Critical: Requires immediate action
Note: Some alerts may only have ‘Info’ available in the Severity dropdown menu.
User may have more configurations to set in the alert, like Phase, Rig, Min and Max values, Use Min Depth, Use Max Depth, Include Projections and Send Once. Set these options as desired and click ‘Add’ to save the alert.
3.6 - Notification Methods
Users can see a red number close to the Alert Types that shows how many alerts ate set to each type. Once an alert is set, users can choose how to receive alerts:
Dashboard Notification – Sends alerts directly to the Dashboard page.
Email Notification – Sends alerts to the registered email address.
SMS Notification – Sends alerts as SMS message to the registered phone number
Once the alerts are set and the notification method is selected, click in ‘Save’ in the ribbon menu to start receiving the alert notifications.
3.6.1 - Silence Alert
Notification methods are configured by Alert Type and apply to all alerts within that category. However, individual alerts can be silenced when required.
To temporarily disable notifications for a specific alert, select the alert, click ‘Edit’ in the ribbon menu, select the ‘Silence Alert’ checkbox and click ‘update’. Notifications will be disabled for that alert only, other alerts under the same Alert Type will continue to send notifications as configured.
3.7 - Special Considerations for Anti-Collision Alerts
Anti-collision alerts rely on the configuration in the Anti-Collision Dashboard. Ensure that dashboard settings are properly defined to generate relevant alerts.
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