# Error Message when closing Well Seeker X

## Description

When closing Well Seeker X, the user may receive the error message displayed below. DatabaseCompact.exe is a program that is packaged with Well Seeker X. It runs when Well Seeker X is closed to reduce the file size of your database.

<img src="/files/dn02Tom9AOMPfaDxaMcS" alt="" width="425">

## Cause

This issue is usually caused by the Microsoft Visual C++ Redistributable package on the PC in question requiring an update.

## Solution

To solve the issue, the user must download and install the latest update for Visual C++ Redistributable package for Microsoft Visual Studio. The user should make sure that they have **both** the 32-bit and 64-bit version of the package installed.

First make sure that your Windows operating system is up to date. This may automatically install the package. To update Windows, follow these steps:

1. Press the Windows key and search for ‘**windows update settings**.’ Click on Windows Update Settings under Best Match.

![](/files/3ARE86OTGfoCF4zcNNR0)

<img src="/files/22HqRjHiGsyYcdfqo7f0" alt="" width="563">

2. In the Windows Update dialog, click on Check For Updates. Follow the instructions to download and install any available updates. You may be required to restart your computer before the installation of all updates is complete.

<img src="/files/JTRSnI5c6JncVRWgCLUo" alt="" width="563">

If this does not update the Visual C++ Redistributable package to the required version, you will need to download it manually. To do so, follow these steps:

1. Follow this link: [Latest supported Visual C++ Redistributable downloads | Microsoft Learn](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version)
2. Scroll down to **Latest Microsoft Visual C++ Redistributable Version**. Click on the two links highlighted in the image below to download both the x64 and x86 versions of the package to your computer.

<img src="/files/5qACs786nMJsW5k7ucfB" alt="" width="563">

3. Run **vc\_redist.x86.exe** and **vc\_resdist.x64.exe** to install both the 32-bit and 64-bit versions of the package on your computer. After installation is complete, restart your computer.
4. You should now be able to close Well Seeker X without receiving the error message.


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