> For the complete documentation index, see [llms.txt](https://docs.innova-drilling.com/introduction/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.innova-drilling.com/introduction/technical-notes/low-priority/well-seeker-x-installation-internet-connection-error.md).
# Well Seeker X: Installation Internet Connection Error
## Description
During the Well Seeker X installation process, the user may receive the below error message and will be unable to continue with the installation.
## Solution
This error message is caused by the user’s anti-virus software preventing the Well Seeker X installer from accessing the internet. To solve this problem, cancel the installation and pause your anti-virus protection. Re-run the installation, and once Well Seeker X has been successfully installed, un-pause your anti-virus protection.
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