WSX: Operating System not Configured to Run Application

Description

When opening Well Seeker X, the user may receive the error message:

The operating system is not presently configured to run this application

Cause

This issue is caused by the Microsoft Access Database Engine 2016 Redistributable being corrupted / incompatible.

Solution

To solve the issue, the user must download and install the latest update for Microsoft Access Database Engine 2016 Redistributable. The user should make sure that they have the 64-bit version of the package installed.

  1. Scroll down to the Download option. Select the accessdatabaseengine_X64.exe file to download.

  1. Run accessdatabaseengine_X64.exe to install the 64-bit version of the package on your computer.

  2. You should now be able to open Well Seeker X without receiving the error message.

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