# Missing Microsoft Edge Update

## Description

Well Seeker utilizes integrated maps throughout the program to display surface locations and to plot wellbore trajectories. Prior to **v2.0.6.2**, these maps were built on an **Internet Explorer** embedded web browser.

Microsoft will stop supporting the **Internet Explorer** **11** desktop application for certain operating systems starting June 15, 2022, and Windows 11 will use **Microsoft Edge** as its default browser. The Internet Explorer 11 desktop application will not be available on Windows 11.

To avoid any issues when Internet Explorer is eventually phased out, Innova have implemented a change in **v2.0.6.2** so the maps in Well Seeker are now built on a **Microsoft Edge** embedded web browser. This requires a **Microsoft Edge update** (***Microsoft Edge webview2 run time***) to be installed on the relevant computer.

If the user has **v2.0.6.2** **or newer** installed, and don’t have the **Microsoft Edge update** installed, then the maps will not display correctly (as below) and Well Seeker may crash when a map dialog is closed.

![](/files/-MiMHDBbdAAYRCrQypo_)

## Cause

Missing Microsoft Edge Update, specifically, ***Microsoft Edge webview2 run time***.

## Solution

There are 2 ways to update Well Seeker to a new version. Both are detailed below, along with the relevant solution. Note, you will require a working internet connection to complete this process.

### Updating With an Install File

When updating to **v2.0.6.2** or newer using an installation file, the install will search the computer to check if the **Microsoft Edge Update** is already installed. If this is missing, then the below dialog will be displayed.

![](/files/-MiMHDBcBRh68NmH-ZNw)

Follow the onscreen instructions to install the update and finish the installation process. All maps will now display as expected.

### Updating With a Patch

When updating an **older version** of Well Seeker **(pre v2.0.6.2)** to **v2.0.6.2** or newer using a patch the user will need to **manually** install the **Microsoft Edge update.** This can be done by following the below instructions:

* Open the following link: <https://developer.microsoft.com/en-us/microsoft-edge/webview2/>
* Scroll to the bottom of the page and select to download the “**Evergreen Bootstrapper**”

![](/files/-MiMHDBdSx5D7JfMSQ8Y)

* Select to Accept and Download
* This will download a file called ***MicrosoftEdgeWebview2Setup.exe*** to the downloads folder
* Double left click on the file. You should see the below left download dialog appear and then the below right installing dialog.

![](/files/-MiMHDBe4fCOXir_LqrW)

* These will close when installation is complete

With the new patch and Microsoft Edge update both added, all maps will now display as expected.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.innova-drilling.com/introduction/technical-notes/low-priority/missing-microsoft-edge-update.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
