Innova Drilling & Intervention
  • Introduction to Innova Documentation
    • Documentation Updates
  • Promotional Info & Software Overview
    • Feature Updates
      • Well Seeker Pro - BGGM Error Estimate Integration
      • Well Seeker Pro - Superior QC Integration
      • Innova App & Portal - Feature Update
    • Promotional Info
      • Innova App & Web Portal
      • Innova Technical Specification
  • Generic Documents
    • Innova Generic Documents
      • Innova Software Licensing
      • License Renewal
      • Installing Updates
  • Quick Start Guides
    • Well Seeker X Guides
      • Well Seeker X: Transition Guide
      • Well Seeker X: Installation Guide
      • Well Seeker X: How To Guide
      • Well Seeker X: Backing up a WS Db
      • Well Seeker X: Changing Datum Elevations
      • Well Seeker X: Adding an IPM
      • Well Seeker X: Local Login Guide
      • Well Seeker X: Project Ahead Guide
      • Well Seeker X: Survey Correction Integration Guide
      • Updating Well Seeker X
      • Well Seeker X: Job Startup Procedure
      • Well Seeker X: Sidetrack Guide
  • Well Seeker Pro Guides
    • Installation Guide
    • How To Guide
    • Sidetrack Guide
    • Project Ahead Guide
    • Recommended Job Startup Procedure
    • Adding A New CRS
    • Adding an IPM How To Guide
    • Backing Up A Well Seeker Database
    • Changing Datum Elevation
    • Compass Export Files & Db Naming Conventions
    • Compass IPM Issues
    • Downlink Control User Guide
    • Frequently Asked Questions
    • Geomag Model Installation Guide
    • Inclination Only IPM Guidelines
    • Innova Remote Client Setup Guide
    • Oasis Integration Guide
    • Printing A Wall Plot To PDF
    • Remote Client How to Guide
    • Rig States Guide
    • Solo Cloud Integration Guide
    • Survey Correction Integration Guide
    • Toolbars How To Guide
    • Tool Orders User Guide
    • Well Analytics How to Guide
    • WITS Setup & Remote Directional Drilling
    • Tool Rental Run Tracking Guide
    • Certified Survey Reports How To Guide
  • Innova Engineering Guides
    • Installation Guide
    • Hydraulics Module Quick Start Guide
    • Torque & Drag Quick Start Guide
    • Apparent WOB Chart
    • Casing Standoff Quick Start Guide
    • Casing Wear Prediction
    • Cementing How To Guide
    • Drill Pipe Fatigue Plot
    • Hole Cleaning Guide
    • Jar Placement Guide
    • QAQC SCC & MSA
    • SAG Quick Start Guide
  • Remote Database Guides
    • Creating an AWS Database
    • Creating an Azure Database
    • Managing an AWS Database
  • App & Portal Guides
    • Automated Bit Grading Guide
    • Oasis Integration Guide
    • Providing 3rd Party Access to Your Organizations Server Data
    • Web Portal Data Acquisition and EDR Guide
    • Web Portal Engineering Quick Start Guide
    • Web Portal - MFA Guide
  • Innova ICP API Guides
    • Registering an OAuth App on Azure
    • Registering an OAuth App on Okta
  • Manuals
  • Well Seeker Pro Manual
    • 1.0 - System Requirements
    • 2.0 - End User License Agreement
    • 3.0 - Software Overview
    • 4.0 - Getting Started
    • 5.0 - Main User Interface
    • 6.0 - Main Menu
      • 6.1 - File Menu
      • 6.2 – Edit Menu
      • 6.3 - View Menu
      • 6.4 - Tools Menu
      • 6.5 – Reports Menu
      • 6.6 - Plots Menu
      • 6.7 - Chart Properties
      • 6.8 - Context Menu
      • 6.9 - Windows Menu
      • 6.10 - Help Menu
    • 7.0 - Database Navigator
    • 8.0 - Well Seeker PRO Database Structure
    • 9.0 - Survey View
    • 10.0 - Plan View
    • 11.0 - Targets
    • 12.0 - Charts
    • 13.0 - Reporting
      • 13.1 - Activity Codes
      • 13.2 - Cost Codes
      • 13.3 - Phase Codes
      • 13.4– Daily Reporting
      • 13.5 – Drill String Editor
      • 13.6 - Tool Inventory
      • 13.7 – Shipping Addresses
      • 13.8 – Shipping Ticket
      • 13.9 – Pipe Tally
      • 13.10 – Slide Sheet
      • 13.11 – Directional Drilling Dashboard
      • 13.12 – Well Analytics
      • 13.13 – AFE Plan Designer
      • 13.14 – Daily Activity Editor
      • 13.15 – Create Bid Sheet
      • 13.16 – Export Reporting Data
      • 13.17 – Import Reporting Data
      • 13.18 – Transfer Reporting Data
      • 13.19 – In Zone %
      • 13.20 – Recover Slide Sheet from DDR
      • 13.21 – Tool Orders
    • 14.0 - Well Analytics
    • 15.0 - AFE Plan Designer
    • Appendix A – Software Licensing
    • Appendix B - Nomenclature
    • Appendix C - Acknowledgements
    • Appendix D – Error Model Description
    • Appendix E – Drill String Editor Component Properties
    • Appendix F–Slide Sheet Column Options
  • Innova Engineering Manual
    • System Requirements
    • End User License Agreement
    • 1.0 - Software Overview
    • 2.0 - Getting Started
    • 3.0 – Main User interface
    • 4.0 - Menus
    • 5.0 - Toolbars
    • 6.0 – Drill String, Well Geometry and Fluids Tab
    • 7.0 - Surveys Tab
    • 8.0 – Engineering Parameters Tab
    • 9.0 – Drilling Data Tab
    • 10.0 - Cementing Tab
    • 11.0 - Chart Results
    • 12.0 - Table Results
    • Appendix A – Software Licensing
    • Appendix B – Nomenclature
    • Appendix C – Axial and Cross Axial Magnetic Correction
    • Appendix D – Pole Strengths
    • Appendix E – Component Details
  • Innova App Manual
    • 1.0 - Introduction
    • 2.0 - App Installation
    • 3.0 - Logging In
    • 4.0 - Menus
    • 5.0 - Wells
    • 6.0 - Logistics
    • 7.0 - Analytics
    • 8.0 - Innova Admin
    • 9.0 – Well Seeker Admin
    • 10.0 - User Management
    • Appendix A – Setting Up A New User
    • 12 User Management
  • Web Portal Manual
    • 1.0 - Login
    • 3.0 - Main Interface
    • 4.0 - Wells List
    • 5.0 - Object Explorer
    • 6.0 - Well Views
      • 6.1 - Well Details
      • 6.3 - Anti Collision
      • 6.4 - Daily Reports
      • 6.5 - Inventory
      • 6.12 - Engineering Dashboard
    • 7.0 - Multiwell Dashboard
    • 9.0 - Logistics
    • 10.0 - Analytics
    • 11.0 - Database Admin Tools
      • 11.3 - Rig Names
      • 11.7 - Personnel Names
      • 11.9 - Audit Data
    • 13.0 - Error Models
    • 14.0 - Tool Orders
    • 17.0 - Data Acquisition
    • 19.0 - User Management
  • Release Notes
    • Well Seeker Pro Release Notes
    • Innova Engineering Release Notes
  • Video Guides
    • How To Videos
      • Well Seeker Pro
        • Getting Started
          • How to Install WSP
          • WSP Licensing
          • User Interface Overview
          • How to Backup a WSP Database
          • Database Tree Overview
          • Setup Files
          • Entering a Well Plan from a PDF
          • Slot Templates
          • Targets
          • How To Customize Toolbars
          • Depth Reference Change
          • Unit Sets
          • IPM File Management
          • Well Seeker Pro Update Feature
          • WSP - Company Specific Install File
        • Import / Export
          • Importing a Compass Export File
          • Exporting and Importing
        • Plots
          • Introduction to Plots
          • 3D Plot
        • Project Ahead - Multi-Nudge Tool
          • Project Ahead - Multi Nudge Tool
          • Update to Multi-Nudge Dialog
        • Anti-Collision Introduction
        • Tools
          • Geomagnetics Calculator
          • Motor Yield Calculator
          • Interpolate Dialog
          • Innova RSS Remote Client
          • RSS Downlink Control
          • Remote Data Fetch
        • Daily Reporting
          • Daily Reporting
          • Slide Sheets
          • Component Catalogue
          • Daily Activity Editor
          • Check Daily Activity Against Slide Sheet
          • DD Dashboard Introduction
          • WITS Setup
          • MWD Reporting
          • Rig States - Oscillating while Sliding
          • Choosing Phase and Activity Codes
          • Daily Reporting QA & QC
          • Recover Slide Sheet from DDR
        • Wall Plot Composer
        • Innova Remote Client
        • Downlink Control
        • Print Invoice Date Range
        • Reporting an Issue
      • Innova Engineering
        • Getting Started
          • Creating a BHA
          • Installation
          • License Files
          • User Interface Overview
          • Torque & Drag Setup
          • Hydraulics Setup
          • Reports
          • Drilling Data
          • Charts
        • Survey Correction
          • Short Collar Correction (SCC)
          • SAG
        • Engineering Tools
          • Quick Bit Hydraulics
          • Pump Data
          • Mud Calculations
          • Pipe Length Calculator
          • Component Catalogue
          • Interpolate
          • Fluid Library
          • Temperature Gradient
          • Tubular Properties Calculator
        • BHA Analysis
          • BHA Analysis
          • BHA Sensitivity Analysis
        • Casing Standoff
        • Back Calculate Friction Factors
      • Innova App
        • Innova App - Installation and Login
        • Innova App - Wells Page
        • Innova App - Well Data
        • Innova App - Side Menu
        • Innova App - User Management
        • Innova App - Analytics
        • Innova App - Logistics
        • Innova App - Chart Settings
      • Web Portal
        • Web Portal - Login
        • Web Portal - User Management
        • Web Portal - Changing Your Password
        • Web Portal - Analytics
        • Web Portal - Bulk Edit
    • Innova Online Training
      • Well Seeker Pro
        • 01 - Well Seeker Pro Introduction
        • 02 - Well Seeker Pro Database Tree Overview
        • 03 - Well Seeker Pro Database Backup and Export Files
        • 04 - Well Seeker Pro Well Planning Introduction
        • 05 - Well Seeker Pro Introduction to Anti Collision
        • 06 - Well Seeker Pro Directional Drilling Tools
        • 07 - Well Seeker Pro Daily Reporting Job Setup
        • 08 - Well Seeker Pro Daily Reporting Operations
        • 09 - Well Seeker Pro Daily Reporting End of Well
        • 10 - Well Seeker Pro Well Analytics
        • 11 - Well Seeker Pro Chart Properties
        • 12 - Well Seeker Pro Server Db Ops Video Part 1
          • 12 - Db Ops Part 1 - w/ RT Data Exchange
          • 12 - Db Ops Part 1 - w/ Data Synchronization
        • 13 - Well Seeker Pro Server Db Ops Video Part 2
        • 14 - Well Seeker Pro WITS WITSML Functionality
        • 15 - Well Seeker Pro Directional Drilling Dashboard
      • Innova Engineering
        • 01 - Innova Engineering Introduction
        • 02 - Innova Engineering Hydraulics
        • 03 - Innova Engineering Torque and Drag
        • 04 - Innova Engineering Charts & Reports
        • 05 - SCC and Magnetic Interference
        • 06 - SAG Correction
  • Technical Notes
    • High Priority
      • WS 3D Plot Issues
      • Check for Update Function
      • Data Synchronization Feature Update
      • Products & Features and User Permissions Update
      • WS 3D Chart C2C Distance Critical Update
      • Critical update for Anti-Collision in Inc Only Wells
    • Medium Priority
      • Slide Sheet Overwrite Issue
    • Low Priority
      • AC Report vs RTAC Dialog
      • Build Turn Planning Method From Vertical
      • Data Fetch Update
      • EDM Import Function Update
      • Excel Report Printing Error
      • Force Layout Reset
      • Hardware Malfunction casuing WITS related error
      • Inclination Only IPMs Sensitivity to Zero Inclination
      • IPM File Management
      • Large Well Seeker Database
      • Login Credential Management Change
      • Missing MFPlat.DLL Error
      • Missing MFC140U.DLL Error
      • Missing Microsoft Edge Update
      • Missing SQL Driver
      • Offset Selector - C2C Global Scan
      • Remote Data Fetch Icons Missing
      • Remote Data Fetch Procedural Recommendations
      • Sidetrack Reporting
      • Survey Tool BGS integration
      • Target Line Dip Angle Adjusted For Azimuth Changes
      • Third Party Survey Correction Integration
      • Troubleshooting Anti-Collision
      • Update to Multi-Nudge Projection Dialog
      • Up/Down discrepancies with Target Line Changes in 3D Laterals
      • Unit Set File Format Updated
      • Well Seeker X Failure to Open
      • Well Seeker Pro Import Function Update
      • Well Seeker Pro Change to UD LR Logic at low inclination
      • Error Ellipses at Sidetrack Depth – Well Seeker vs Compass Comparison
      • Well Seeker Pro CRS Updated Functionality
      • Well Seeker Pro - Compass EDM Erroneous Grid Convergence
      • Well Seeker Pro - Real Time Data Exchange Update
      • Well Seeker Pro - Slide Sheet Crash in v2.2.1.1
      • Well Seeker Pro - Slide Sheet Update
      • WSP & Innova Portal - Object Validation Feature
      • WSP - Solo Cloud Target Lines Update
      • WSP - Charts & WPC Improvements
      • WS - New Outlook Email Automation Unavailable
      • Well Seeker X: Displays Not Fully Visible
  • Development
    • Innova Cloud Portal (ICP) API
    • Accessing the API for Non-Programmers
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  1. Well Seeker Pro Manual
  2. 6.0 - Main Menu

6.10 - Help Menu

Previous6.9 - Windows MenuNext7.0 - Database Navigator

Last updated 2 years ago

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Help: Opens the Well Seeker PRO help file.

License Info: Displays the current license info for Well Seeker PRO.

Details of the licensing dialog are detailed in Appendix A.

Online documentation: Opens the Innova Documentation website, which contains all of Innova’s information resources in one place. The website contains this manual, along with shorter tutorial documents and videos, as well as longer form training videos.

Online training videos: Opens the Innova Documentation website but navigates to the Online Training Videos section.

Open documentation folder: Opens the windows folder where the default install documentation, how to guides and manuals can be found.

Open database location: Opens the windows folder where the Well Seeker Pro database file currently open is saved.

Open Install Folder: Opens the folder which was created during the install process.

Open Setup File Folder: Opens the folder which contains the active setup file.

Open Virtual Store: Opens the virtual store folder. Depending on the computer setup and user permissions, the virtual store may contain several files and folders which are used by well seeker. This folder can sometimes be difficult to locate as it is often hidden. This option automatically locates and opens the folder for you.

Send Debugging Email: If the user has outlook setup as their email platform, selecting this option will open a new email from their default email account. The email will contain the following:

  • The Debugging File will be included as an attachment.

  • The subject line will be populated with the following: Well Seeker Debugging Info (Date).

  • The body of the email will contain the system information which is included in the txt document in the debugging folder.

Create Debugging File: Creates a zipped debugging folder which the user can save anywhere they wish on their computer. The debugging folder contains the following files:

  • A copy of the current Database which will have the date added to the end of the name.

  • A copy of the user’s setup file.

  • A txt document containing certain system information, including the current version of Well Seeker being used, Screen resolution details etc.

Audit Logs: Opens the Audit Data window. This window allows the user to track changes made to the database. The Audit Data grid will display the time each change was made, a description of the action performed, the object the action was performed on and the user that performed the action. If on a local database this will always be ‘local user’ but if logged into a remote server this will display the username of the person that performed the action. At the bottom of the window the user can change the number of records shown in the grid using the Number of Records box. The two dropdown boxes can be used to filter by description and by object name.

Start Screen Capture: This option, after a few seconds, will start to record a video of the user’s screen. This video can then be sent to the Innova support team to help with investigating issues. Note: Only one screen capture video can be saved at a time. Starting an old one will overwrite the previous capture.

Stop Screen Capture: Once the user has captured everything they need in the screen capture, they should select this option to stop recording and save the screen capture file.

Open Screen Capture File Location: Opens the folder containing the screenCapture.mp4 file that contains the most recently captured video.

Well Seeker – Self Test: This option is used by Innova staff to test software updates. It should not be used by users.

Company Details: Allows the user to enter the Name, Website and Telephone Number for their company. This information can then be added to the front cover of any reports generated by the user. The option to include these details is found in the report manager.

About Well Seeker: Displays the current version of Well Seeker PRO. If the Check for Update function has been run and an update is available, the Download and Download/Install buttons will be available.

Clicking on Download will save a zip file containing the patched Well Seeker.exe to the user’s computer. The user can then implement the batch manually by following these steps:

  1. Back up your database by going to File > Backup Database.

  2. Close Well Seeker PRO.

  3. Unzip Well Seeker.exe from the zip file. Place it in your Well Seeker PRO installation directory, replacing the file that I already there. By default this directory is C:\Program Files (x86)\Innova Drilling and Intervention\Well Seeker PRO

  4. Open Well Seeker PRO and go to Help > About Well Seeker. Your version number should be updated to the latest version.

Clicking on Download/Install will automatically download and apply the patch. Please note that Well Seeker PRO will close and reopen during this process, so it should not be run during a critical operation. Any incoming/outgoing data streams such as WITS or the Real Time Data Exchange will also need to be restarted.

Check for Update: Contacts the Innova server and carries out a check on Innova’s patch updates. It will inform the user if their version is up to date, or if there is a newer version available via a message window.

If Well Seeker Pro is up to date, then no further action is required. If a patch update is available, then the user will be informed of the new version number available and there will be an additional reminder in the bottom right of the UI.

Auto update check: If this option is toggled on, Well Seeker will run the Check for Update function every time the program starts.

If the user is having technical issues, this folder can be sent to and contains most of the data required by the support team to investigate the issue.

Email Screen Capture: If the user has outlook setup as their email platform, selecting this option will open a new email from their default email account. The email will contain the screen capture video as an attachment. If the user is having technical issues, this file can be sent to and will aid the support team to investigate the issue.

support@innova-drilling.com
support@innova-drilling.com
Figure 116: Help Menu
Figure 117: License Info
Figure 118: Audit Data window.
Figure 119: Company Details Dialog
Figure 120: About Well Seeker Dialog
Figure 121: Well Seeker check for update response messages
Figure 122: Update reminder message